Patients & Waiters

Patients & Waiters belong to two different service industries. Nurses service patients in the Health Sector and Waiters serve customers in the Catering Trade.

Patience & Waiting, we are taught, go together. We learn that it is good manners to wait patiently because that is how we tolerate the inconvenience of having to wait. Waiting impatiently is a toleration that is becoming intolerable and is showing a lack of good etiquette.

Patients in hospital have no choice but to wait patiently for a nurse to take care of whatever they need. Customers in restaurants choose not to wait too long for a waiter to serve them. When a waiter causes a customer to wait longer than expected the customer complains, gets angry and displays the wrath of their displeasure. When a customer complains at having to wait too long to be served, the waiter is expected to be humble, meek & apologetic for the apparent poor service. When a nurse causes a patient to wait too long, the patient has no option but to be patient. The nurse diligently takes care to carry out her service with pride and decides when giving care to the patient is appropriate & convenient. The patient is required to be humble, as long as the nurse is seen to have humility; which is often confused with the nurse’s arrogance or indignation and the patient’s pride, which is called dignity.

As a society, we believe that everyone should be allowed to die with dignity even though a waiting patient’s indignity will test the patience of any nurse. Waiters are confronted with the indignity of complaining customers. Indignant customers are displeased when they run out of patience waiting for a waiter to give a standard of expected service that is believed to be deserved.

In the control dramas of personal interaction, it is acceptable for a waiter to be aloof, when being interrogated by a customer, but it is not acceptable for a nurse to be an intimidator, when nursing a poor me patient.

There is nothing more intimidating, humiliating & embarrassing as having to be cared for by a nurse. There is nothing more intimidating than a poor waiter having to confront an angry customer who has run out of patience.

In my ideal world, everything is served up providentially in divine time and nobody ever has to wait patiently for anything. With faith in providence providing everything in divine time, there is no expectation of anything being either early or late. Without expectation there is no judgment, there is no controlling drama, there are no aloof waiters, there are no indignant customers, there are no proud nurses and there are no poor me patients.

Nobody is patiently waiting for God because everyone is enjoying everything that is being served up as a divine experience of an ideal life.

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